2tx22 Privacy Policy: How We Handle Your Information
2tx22 collects only the account and transaction information needed to run your wallet, process payments through Nagad, Upay or Bank Transfer, and keep your session secure. This policy sets out exactly what we collect, why we hold it, and the choices available to you — access and eligibility depend on your local law and the eligible regions we serve.
Account data clarity
Nagad, Upay, Bank Transfer context
Your access rights explained
Jurisdiction-dependent eligibility
POLICY POSTURE
What We Collect and Why We Hold It
When you open an account on 2tx22, we collect the details you submit during registration — your name, contact information and the payment method you connect, whether that is Nagad, Upay or Bank Transfer. We also record session data: device type, browser, IP address and the pages you navigate during each visit. This information serves three purposes: verifying your identity before a withdrawal is processed, matching your payment instruction to your wallet record, and detecting unusual activity on your account. We do not sell your personal data to third parties for their own marketing. Payment data linked to Nagad or Upay transactions is processed only to complete the transfer you initiated and is not retained beyond the period required to resolve any dispute you raise. Where you use Bank Transfer, your account number and reference details are held only as long as the transaction record is active. Cookies are used to keep your session open across the mobile browser and to remember display preferences. You can clear these through your browser settings at any time, though doing so will end your active session. Data retention periods and the exact categories we hold are listed in the full policy text available in your signed-in account area.
Nagad transaction records
Upay payment references
Bank Transfer account data
Session and device logs
Cookie preference controls
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
This policy governs data we process directly on 2tx22. It does not extend to third-party services you reach from our pages — such as your Nagad or Upay app, your bank's own portal, or external game studio environments. Each of those services operates under its own privacy terms. Understanding the boundary of our policy helps you know exactly who holds which record and who to contact when you have a question.
Account Access
Covers registration data, login records and session activity that 2tx22 holds directly in your account file. You can review and correct most of these details from the account settings page while signed in.
Transactions
Covers payment instructions you submit through Nagad, Upay or Bank Transfer on our platform. Records stay in your transaction history. The payment provider's own privacy terms govern what they store on their side.
Site Content
Covers how we log your browsing and game-session activity on 2tx22 pages, including which lobby sections you open and how long a session runs. This data is used for account security checks, not for resale.
Third-Party Services
Falls outside our policy. Links to external wallets, game studio environments or support tools hosted off our domain are governed by those providers' own terms. We do not control or accept responsibility for those records.
ACTIONS YOU CAN TAKE
Review, Correct and Request Your Account Records
You have practical choices about the data we hold. The most direct route is your signed-in account page: personal details like your registered name, contact number and linked payment method can be reviewed there, and many fields can be edited without contacting support. If a field is locked — typically because it was used to verify a payment instruction — you need to raise a correction request through our support route so we can update it accurately and maintain a clear audit trail. For a full export of the data we hold on your account, or to ask about how long a specific record is kept, submit a written request through the published contact path. We will respond within the timeframe set out in the full policy document. If you believe a record is incorrect and the account page does not give you the option to fix it directly, note the field and the correct value in your message. Requests about Nagad or Upay transaction records should include the transaction date and reference so we can locate the correct entry without delay.
Review Your Records
Open the account settings page while signed in to see the personal and payment details we currently hold. Most contact and display fields can be updated there directly without raising a support request.
Correct Account Details
For locked fields — including payment method references tied to a completed Nagad or Bank Transfer verification — contact support with the field name and the corrected value so we can update it accurately.
Request a Data Export
Send a written request through our published contact route to receive a summary of the data we hold on your account. Include your registered contact detail so we can match the request to the right file.
Raise a Policy Question
If anything in this policy is unclear or you want to know about retention for a specific record type, contact us through the support route listed on the contact page. We respond to policy queries in writing.
POLICY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about your data, want to correct a record or need to submit a formal request, use the contact routes published on the 2tx22 support page. We handle privacy queries in writing so there is a clear record of your request and our response. Do not send payment credentials or account passwords through any support channel.
Live Chat
Open the chat widget from any page while signed in to raise a privacy or account data question. For formal data requests, we will ask you to follow up in writing so the record is documented correctly.
Email Support
Send written data requests — including correction requests, export requests or policy queries — to the email address listed on our published contact page. Include your registered contact detail in every message.
Account Help Page
The help section inside your signed-in account area covers common data and privacy questions with step-by-step paths. Start there before contacting support — many requests can be resolved without waiting for a reply.
HOW WE PROTECT DATA
Data Handling, Cookies, Security and Retention
Our approach to data is built around keeping what is necessary, protecting it while we hold it, and making it accessible to you when you ask. We apply access controls to your account file so that payment references tied to Nagad, Upay or Bank Transfer transactions are not exposed to unrelated internal functions. Retention periods are set by the type of record: active account data is held while your account is open; transaction records are kept for the period needed to resolve disputes and meet applicable requirements under local law and eligible-region rules.
Cookie Controls
Session cookies keep you signed in across your mobile browser without requiring a new login on each page. You can clear all cookies through your browser settings. Doing so ends your active session but does not delete your account data.
Account Security
Your account page shows the device and session last used to sign in. If you see a session you do not recognise, change your password immediately and contact support through the published chat or email route.
Payment Data Handling
Nagad, Upay and Bank Transfer references are stored only against the transaction they belong to. We do not display full account numbers in your transaction history — only the reference needed to identify the entry if you raise a query.
Policy Change Notices
When we update this policy, we post a notice in the account area before the change takes effect. Continued use of the platform after that date means you have reviewed the updated terms. You can request a copy of the previous version in writing.
PRIVACY FAQ
Common Questions About Your Privacy on 2tx22
These questions cover the data and account rights that come up most often. If your question is not answered here, use the support routes listed on our contact page to send it in writing.
What personal data does 2tx22 collect when I register?
We collect the name, contact detail and payment method you enter during registration. Once you link Nagad, Upay or Bank Transfer, the reference for that payment method is stored against your account. We also log the device type and IP address used at sign-in for security purposes.
Can I see all the data 2tx22 holds on my account?
Most of your account data is visible on the account settings page while you are signed in. For a complete export including transaction records and session logs, submit a written request through the email address on our contact page with your registered contact detail included.
How do I correct a detail that is wrong on my account?
Open the account settings page and edit the field directly if it is unlocked. Fields tied to a completed payment verification — such as a Bank Transfer account reference — are locked and must be corrected by contacting support in writing with the field name and the correct value you need us to apply.
Does 2tx22 share my data with third parties?
We do not sell your data. Payment processors handling Nagad or Upay instructions receive only the data needed to complete your transfer. External services you reach from our pages — including wallet apps and game studio environments — operate under their own privacy terms, not ours.
How long does 2tx22 keep my transaction records?
Transaction records are kept for the period needed to resolve any payment dispute you raise and to meet applicable requirements under local law and eligible-region rules. Once those conditions are met, records are removed from active storage. The exact retention period is set out in the full policy document in your account area.
What happens to my data if I close my account?
Closing your account stops new data from being added to your file. Records already held — including transaction history for Nagad, Upay or Bank Transfer payments — are retained for the legally required period before deletion. Contact support in writing to confirm the timeline for your specific account.
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